A+ Computer Repair Center

A Complete IT Solution
for Business:

NO CONTRACTS. JUST AMAZING SUPPORT.

Our ProSupport Complete plans are perfect for any size business, get fully supported for less.

Our business service plans were created by clients just like you. Our goal is to provide you and your team with 110% satisfaction. From the start you will see that working with PremierePC is different.

We dare you to compare us to other local IT firms and you will quickly realize that our complete help desk solution is the most comprehensive and affordable solution in the local marketplace.

What's Included?

Our Custom base plan includes 5 workstations + 1 Monthly Onsite Call + Phone and Remote Support + all your routers, printers, and other IP devices.

icon_antivirus Panda Anti-VirusGet Industry leading Anti-Virus protection for any system which is part of your ProSupport plan, add additional licences for just $2 per system.

computer ONSITE SupportWhen something goes wrong who do you call? With a simple call or ticket we will dispatch a technician to your location. The base plan includes one monthly call, you can purchase more at 60% off our regular rates.

site_backup_and_restore Offsite BackupEvery business needs a disaster recovery plan, we include one in your plan. You will be setup on our OSB Backup service which includes 75GB of storage space for unlimited amount of devices. Never worry about data loss again.

system_monitor Network Device MonitorsMake sure all your critical services, processes, and systems are running. Your systems will communicate with our servers and let us know of potential problems before they arise. Corrective measures are taken before you knew they were there.

1307505258_broom Physical CleaningDust is the number one failure of electronics. Your computer systems have cooling fans which attract dust buildup. We will visit your location once every 6 months to perform a high compression dust extraction service for all covered systems.

bandaid OS PatchingKeeping your systems up to date can be a hassle. Our software will automatically apply your updates each week. We can even customize a patching policy based on your specific needs.

one_click REMOTE SupportDid you know 80% of problems can be resolved instantly without waiting for an on-site call? Your plan includes UNLIMITED ONECLICK Sessions.

What's Covered?

We charge by the computer, but our support plans include all the equipment in your office. When something goes run, just call.

printerPrinters

computerDesktops

laptopLaptop / Netbook

routerRouters / Switches / VPN

phone_AndroidCell Phone / Tablets

ip_classOther IP Devices

Contact Options

We WANT to hear from you, we have several methods in place to ensure your issue is handled as quickly as possible.

phonePhone

document_preparePriority Ticket

bubblechartLive Chat

Operating Systems Supported

1307505109_windowsliveWindows

1307505106_appleMac

1307505095_linuxLinux

ProSupport Complete: Build a plan or save with one of our bundles.


 Custom GROUP OFFICE CORPORATE

FEATURES

a single monthly billable for ALL YOUR SUPPORT!
Base Service Cost $249 /mo $349 /mo $899 /mo $1499 /mo
Setup Fee $299 Waived Waived Waived
Bundle Savings $0 /mo $70 /mo $170 /mo $300 /mo

computerWorkstationsAdd workstations to your support plan for a low flat rate per month. This includes all of your system monitors and AV protection.

 5
+ $24 per additional		 6
+ $19 per additional		 15
+ $19 per additional		 30
+ $19 per additional

server ServersAdd a server to your support plan for a low flat rateper month per server. This includes all of your system monitors and AV protection.

 0
+ $89 per additional		 1
+ $69 per additional		 2
+ $69 per additional		 5
+ $69 per additional
ProStorage - Business Essentials Max 150 GB INCLUDED INCLUDED INCLUDED
Web Filter / MonitorEver wonder what your staff is doing during the workday? This managed monitor service collects real time data on websites visited, offers weekly reporting, real time online viewing, and the ability to block or restrict any website. No additional hardware is required. 0 Included 6 Included 15 Included 30 Included
UNLIMITED Phone / Remote YES YES YES YES
UNLIMITED Ticket / Chat YES YES YES YES
UNLIMITED Onsites NO ADDON YES YES
Weekly / Monthly Reports Executive Summary
Warranty Status
Hardware Audit
Software Audit
+ More

server Additional LocationsWe allow you to add an additional location within 10 miles of your primary office for FREE. Anything further will require an additional $99 per month or a seperate plan.

 ADDON ADDON ADDON ADDON
No Contracts, EVER! Build Your Plan Call Us for your FREE Busines Consultation - 864.335.9223

Enhanced Service Levels

ProSupport Complete comes standard with Next Business Day (NBD) or better response times for on site calls. Ticket submissions take priority when submitted via our managed services icon on any supported computer.

Standard Business Hours are Monday - Friday from 9AM - 6PM.

clock_red M - F Extended HoursGet access to support outside our standard business hours. You will have a special dial in number which will bypass regular call routing. This option extends your coverage to include the entirety of Monday - Friday$79 /mo /location

 clock_red Weekend Regular HoursGet access to support outside our standard business hours. You will have a special dial in number which will bypass regular call routing. This option extends your coverage to include Saturday - Sunday from 9AM - 6PM $79 /mo /location clock_red Weekend Extended HoursGet access to support outside our standard business hours. You will have a special dial in number which will bypass regular call routing. This option extends your Weekend Regular Hours coverage to include the entirety of Saturday - Sunday. You must have Weekend Regular Hours ESL to use this option $79 /mo /location

Not sure if you need a Business Computer Support Plan?
If you can identify with any of the following statements you are distracting yourself from your primary objective, growing your business.

Do you…

  • Have employees that help out with your IT work in addition to their regular job duties?
  • Get tired of paying retail rates on a per call basis?
  • Struggle with lugging your equipment into repair centers?
  • Not have enough time in the day to think, let alone worry about technical issues?
  • Need expert advice on planning for future needs?
  • Wish you had someone to call or e-mail for the "little" questions?
 Dealing with computer problems shouldn't be part of your job. As an SMB owner your business requires your constant attention. With Business Service Plans you can use our expertise to help you repair, maintain, and plan your office technology infrastructure.

We will check your systems for problems, make recommendations on equipment and software, and only advise you about the best solutions for your business.

What is the cost of computer downtime and ongoing computer problems? Besides the telephone, your computers and the network they are a part of, are undoubtedly the most important business tools in your office. You rely on them every day to communicate, analyze, manage, and perform billable services.

So what happens when your computer or network goes down? Communication is hindered, growing your business stops and billable time is lost. Whether you have limped along with computer problems (that you now "live with") or had major network meltdowns, these problems cost you money and create headaches.

Assumptions:Yes, there is some small print, actually we made it the same size for your benefit.

Service agreement is valid for a single office only, Unlimited usage means just that. Standard On-site Service Level Agreement is Next Business Day or Better during regular business hours unless enhanced service levels are purchased.